Last updated: February 25, 2025
Wazzap AI is a product of VIMAD IA LLC. Your privacy is of paramount importance to us. Wazzap AI is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our privacy policy or our data protection practices, please contact us at contact@wazzap.ai. When you visit our website https://wazzap.vercel.app and use our services, you entrust us with your personal information. We take this responsibility seriously. This policy aims to clearly explain what information we collect, how we use it, and what your rights are in this regard. If you do not accept this policy, please stop using our site and services. This policy applies to all information collected through our website and/or any related services (collectively referred to as "Services").
We collect personal information that you provide to us when you register for our services, express interest in our products or services, participate in activities on the platform, or contact us directly. This information may include: - Name - Email address - Password (for account creation and login) - User-generated content as part of using our services
We automatically collect certain information when you visit, use, or navigate our website. This information does not directly identify you, but may include: - IP address - Browser type and device characteristics - Operating system - Language preferences - Referring URL - Country and location - Usage data and interactions with our services This information is primarily used to ensure the security and proper functioning of our services, as well as for analysis and improvement of our platform.
We process your personal information for various reasons, including: - Facilitating account creation and login - Sending you marketing and promotional communications - Providing you with administrative information - Publishing testimonials (with your consent) - Requesting feedback and reviews - Securing our services - Enforcing our terms and conditions - Improving our services
As part of our commitment to provide high-performance services, Wazzap AI integrates certain third-party tools to enhance your experience and ensure the proper functioning of our services. Data shared with third-party tools: - Audio data: Voice recordings transmitted to third-party providers for transcription and natural language analysis, under strict security measures. - Information about your business and products: Used only to optimize AI-automated interactions, without external distribution. - Calendar availability: Shared only with secure scheduling tools to ensure smooth appointment management. - Phone numbers: Protected and transmitted only to essential communication services to connect calls. - Interaction history and call logs: Kept in complete confidentiality and used only to improve service quality. - Conversation transcripts: Securely stored and used exclusively for continuous improvement of our AI models. We share this information only under strict contracts that guarantee security, confidentiality, and non-commercial exploitation of the data.
Wazzap AI integrates Google Calendar to facilitate appointment management. This integration complies with the Google API Data Use Policy, particularly regarding data privacy and limited use.
If you reside in the European Union or the European Economic Area, you have rights under the General Data Protection Regulation (GDPR): - Right to access, rectify, and erase your personal data - Right to data portability - Right to restrict and object to the processing of your data - Right to withdraw your consent at any time To exercise these rights, contact us at contact@wazzap.ai. We will respond to your request within one month.
By using Wazzap AI, you accept this privacy policy.
We use advanced security protocols such as SSL encryption, firewalls, and strict access controls to protect your personal data against unauthorized access.
We retain your personal data for as long as necessary to provide our services or to comply with our legal obligations. You can request the deletion of your data at any time.
No, we do not sell or rent your personal information to third parties for direct marketing purposes. We share certain data only with service providers who help us operate our platform, under strict confidentiality conditions.
To exercise your rights (access, rectification, erasure, etc.), simply send us an email at contact@wazzap.ai. We will process your request within one month in accordance with regulations.
If you have any questions or concerns about this privacy policy, you can contact us at the following address:
📧 Email: contact@wazzap.ai